Gift Card on FLO Smart Terminal – FLO

Gift Card Management

Besides cash or card, FLO Smart Terminal allows you to accept payments via Gift Card. You can issue a new gift card, top up the balance or deactivate the gift card from the FLO Smart Terminal app.

Tap Sale on the left navigation.

Select the Gift Card tab as shown in the image.

Now you can select the operation from the available option based on the user’s request.

Redeem – Redeem a gift card to accept the payment.

Balance – Check the gift card balance.

Issue – Issue a new gift card to the customers.

Reload – Reload the amount in a gift card.

Deactivate – To deactivate a gift card.

Redeeming a Gift Card

Tap the Gift Card button on the top.

Select Redeem from the available options.

Enter the amount using the pin pad and click Redeem at the bottom.

Enter the gift card number, enter the gift card pin and click Done to redeem a gift card.

Alternatively, you can click Swipe and swipe the gift card to redeem the said amount or you can also scan the bar code on the gift card by tapping the Camera icon.

Once done, the gift card will be redeemed for the order.

Checking the gift card balance

Tap the Gift Card button on the top.

Select Balance from the available options.

Enter the gift card number, enter the gift card pin and click Done to know the balance on a gift card.

The available balance will be displayed on the screen.

If you do not want to enter the gift card details manually, you can simply scan the card or swipe it on the terminal.

Issuing a new gift card

Tap the Gift Card button on the top.

Select Issue from the available options.

Enter the amount using the pin pad and click Issue at the bottom.

Take out a fresh gift card, enter the gift card number, enter the gift card pin and click Done. Alternatively, you can simply scan the card or swipe it on the terminal. Now you can hand over the gift card to the guest who has paid for it.

Reloading a gift card

Tap the Gift Card button at the top.

Select Reload from the available options.

Enter the amount using the pin pad and click Reload at the bottom.

Enter the gift card number, enter the gift card pin and click Done.

Now choose the payment method – cash or card to reload the gift card.

You can print the receipt for the merchant, customer, or both if needed.

Deactivating the gift card

Tap the Gift Card button on the top.

Select Deactivate from the available options.

Enter the gift card number, enter the gift card pin and click Done.

That’s all! The gift card is successfully deactivated.